Shipping policy
Bestia Brisk Shipping Policy
Shipping Policy
At Bestia Brisk, we are committed to delivering your premium coffee experience directly to your doorstep with the utmost care and efficiency. Please review our shipping policy for details on our processes and timelines.
Shipping Locations
We currently ship to all locations within India. Whether you are in a bustling city or a remote village, we ensure your Bestia Brisk coffee reaches you fresh and on time.
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped, with exceptions.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation with a tracking number. You can use this number to track the status of your delivery on our courier partner’s website.
Shipping Confirmation and Order Tracking
You will receive a shipping confirmation once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Bestia Brisk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Bestia Brisk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns and Refunds
Our return and refund policy is outlined separately. If you have any issues with your order, please refer to our Return and Refund Policy for more details.
Customer Support
For any questions or concerns regarding shipping or your order, please get in touch with our customer support team:
- Email: contact@bestiabrisk.com
- Hours: Monday to Friday, 9 AM - 6 PM IST
We appreciate your business and are dedicated to providing you with the best coffee experience possible. Thank you for choosing Bestia Brisk!